Our Experience
Colrosa’s consultants have years of industry experience which they can bring to your business to help it deliver better software solutions consultancy.
They have implemented software solutions and provided technical consultancy for many blue chip companies and large organisations including:
BSkyB, Royal and Sun Alliance, Lloyds TSB, HBOS, Orange, Smile, Thus, Albertsons, the European Parliament and European Commission, the University of Sussex, the University of Brighton and many more.
They have had a lot experience in delivering software solutions and consultancy to contact centres, for more details about this area click here.
Below are some examples of the projects they have worked on:
- Design and implementation of a data mart for a contact centre
- Database for central management of branch details for a bank
- Staff incentive scheme database for a large contact centre
- Telephony and MI information gathering and reporting for contact centres
- Case management system for FSA compliance
- Group/branch planning tool for a major bank
- E-questionnaire management system
- Content management system design and consultancy
- Custom tools for manual and automatic data capture within contact centres
If you need specific implementation skills, look at our Software Solutions page.
The founders of Colrosa both started life as software engineers, but over time, the emphasis has changed more to technical consultancy. However, they are still involved in all aspects of design and implementation of software solutions.